Debt management software specialist Flexys, based at Future Space since 2017, has signed up two more credit providers as the company continues to scale up.

The latest clients include two of the UK’s leading motor finance providers, Admiral Financial Services and MotoNovo Finance, who can now offer their customers a smart digital way to manage their account.

The Flexys system enables credit providers to transfer debt management tasks previously done over the phone onto an efficient online system. This enables their customers to resolve their debt independently via a secure online account rather than having to make a phone call, saving time and reducing stress.

Customers can log into their account at any time via a smartphone, tablet or computer and make a payment or agree a realistic repayment arrangement that works for both parties, using an online income and expenditure tool, where necessary.

This also frees up the credit providers’ agents improving their contact centre capacity.

These new clients are the latest credit providers to transform their debt management services with Flexys software which has been designed to help lenders and borrowers collaborate to resolve debt episodes.

Based at Bristol’s tech and science innovation hub Future Space, Flexys launched its innovative product in 2018. Its research and innovation team Flexys Labs is developing applications of machine learning to optimise strategy and provide a more personalised service for customers.

Flexys was started by Jon Hickman and Brian Smith in January 2017 with the aim of creating a market-leading system that will benefit both creditors and customers by increasing digital engagement and offering fair and sustainable solutions.

They now have a 28 strong team, with experts in Artificial Intelligence, Human Computer Interaction and Scala programming language experts as well as sales and marketing professionals.

Jon Hickman, co-founder and CEO of Flexys said: “We are pleased to welcome Admiral and MotoNovo as Flexys clients. It’s great to see a growing number of lenders placing their trust in our innovative products. We are really proud of the transformative impact our software has on their services”

Commenting on their growth and latest successes Future Space centre director Laura Crocken Stevens said: “Flexys is a great example of a fast growth business which has benefitted from the ecosystem we have created. We have been able to support them through this recent period of expansion and look forward to continuing to work with them as they enter their next exciting phase.”

Geraint Evans