Bath-based Truespeed has announced a £22 million investment across multiple South West locations including South Gloucestershire, North Somerset and Bath as it continues to accelerate the rollout of its ultrafast full fibre broadband throughout the region.

Founded in 2014, Bath-based Truespeed delivers full fibre broadband to hard to reach homes and businesses. By building a brand new infrastructure, the firm is able to deliver 10 gigabit-capable full fibre broadband directly into premises, providing a high-performance, highly reliable connection, and future-proofed connectivity.

The team is working tirelessly to fulfil this mission. Since securing a £75 million investment from Aviva Investors followed by a £100 million second tranche of funding, Truespeed hit a milestone this summer as it connected 300 businesses with its ultrafast network.

Broadband inclusivity

At a significant benefit to the region’s residents and businesses, Truespeed has added 12 new areas to its full fibre rollout plan. For the first time, Truespeed is expanding its network to South Gloucestershire areas where it has added Thornbury, Almondsbury, Bradley Stoke, Patchway, Stoke Gifford and Chipping Sodbury to its remit. In Bath, Truespeed is expanding its footprint in Bathwick, Widcombe and Combe Down. Alongside this, Truespeed is also adding the North Somerset areas of Uphill, Banwell and Sandford which are located to the South and East of Weston Super Mare.

Improving connectivity throughout the South West, Truespeed’s latest investment is set to bring guaranteed speed, ultrafast and ultra-reliable broadband to a further 43,000 properties across the region. Thanks to its full fibre technology, Truespeed delivers guaranteed, symmetrical upload and download speeds of up to 900Mbps for residential customers and 10Gbps for business users. As a customer-centric provider, Truespeed has frozen prices until May 2023, offers a 30-day money back guarantee and has a Bath based call centre that aims to answer calls within 30 seconds.

“By investing in multiple communities across the South West, we’re providing an enormous upgrade to a vital modern day utility”

Planning and building works are well underway. Truespeed’s build model ensures that customers can be connected to its service as building progresses throughout 2023. In line with its network expansion, Truespeed has scaled up its operations and now employs over 200 people directly in the local area alongside creating additional work for its contractor partners.

Truespeed is passionate about ensuring broadband is accessible to all, committed to the notion that those who choose to live outside of cities shouldn’t have to sacrifice connection. James Lowther, CEO at Truespeed explains more on this ethos, “Access to reliable, ultrafast broadband plays an essential role in every day life and we’re pleased to be rolling out our ultrafast full fibre network to more homes and businesses than ever before.

“By investing in multiple communities across the South West including Thornbury, Stoke Gifford, Chipping Sodbury and Banwell to name just a few, we’re providing an enormous upgrade to a vital modern day utility. Truespeed is working tirelessly to improve connectivity throughout the region and we’re excited to continue the rapid expansion of our ultrafast network.”

On a mission to build a better kind of broadband business, Truespeed ensures entire communities benefit from its service by connecting schools and community hubs passed by its network to free broadband for life. To date, Truespeed has provided over 140 free connections as part of its work to improve connectivity across the South West.

Shona Wright

Shona covers all things editorial at TechSPARK. She publishes news articles, interviews and features about our fantastic tech and digital ecosystem, working with startups and scaleups to spread the word about the cool things they're up to. She also oversees TechSPARK's social media, sharing the latest updates on everything from investment news to green tech meetups and inspirational stories.