Cyber Community Manager

  • Full Time
  • Bristol

Website TechSPARK

From Artificial Intelligence to Virtual Reality through to Cyber Security and FinTech, we work with some of the world’s most amazing technology companies. We’re a not-for-profit network who connect the best people, companies and news to help grow the tech cluster in the South West. We’re looking for a brilliant Cyber Community Manager to join our team as we deepen our support for the Bristol & Bath Cyber cluster and help make our ecosystem even better. If you’re great at building relationships with people and have a passion for helping them, we’d love to have a chat. We’re looking for someone with a zest for thinking about new, exciting ideas to engage people and will push themselves creatively to engage and support our community to grow.

Job Role
Community is at the centre of everything we do at TechSPARK. We act as the glue that helps stick together the tech sector and it’s how we make sure that people know about all the amazing jobs, events and news happening in the area. It’s a vital resource for helping tech businesses to grow.
This job is all about making that happen. It will be focussed on developing and delivering the best advice and connections to really help our audience. We’re a small startup working with some of the most exciting businesses in the UK and we want our team members to reflect that. We need people to work with us who are enthusiastic, inquisitive, outgoing, flexible and keen to work with our amazing tech cluster.

Cyber Community Manager Essential Knowledge and Experience

  • An understanding of the Cyber Security landscape
  • Familiar with the Bristol & Bath innovation ecosystem and how the technology industry interacts with it
  • Experience of running campaigns and building networks through social media, events, briefings and webinars
  • Experience in relationship management and handling complex accounts
  • Planning and organisation skills with the ability to work to often tight deadlines

Cyber Community Manager Essential Skills and Competencies

  • Able to create strong partnerships to support businesses
  • Ability to work without close supervision – able to prioritise, problem-solve and multi-
  • Excellent written and verbal communication and interpersonal skills
  • Ability, confidence and credibility when dealing with senior business leaders to develop, influence and advise on business decisions
  • Willingness to take a flexible and adaptable approach to work, able to travel, work unsocial hours and be prepared to put long hours in when circumstances demand it

Cyber Community Manager Desirable Experience and Competencies

  • An established network of connections with stakeholders across the innovation and cyber landscape
  • Successful record on your ability to network
  • Experience of working for a small digital or tech business


  • Closely account manage at least 30-50 tech/digital businesses, engage in programmes and help them grow
  • Monthly knowledge sharing/networking event for a minimum of 40 techies and/or founder
  • Grow and expand Bristol & Bath Cyber presence on existing social media through engagement on platforms including LinkedIn and Twitter
  • Create, curate, and manage content across the Bristol & Bath Cyber website which helps navigate the sector and highlight potential opportunities and connections
  • Report on interactions with business and support organisations.
  • Generate partnership and event revenue to support TechSPARK’s wider goals

TechSPARK offers a number of benefits to our team. You can find out more about them here.
– Flexible working
– Bike Shed
– Free Coffee
– Team Outings
– Birthday off
– Showers
– Casual dress
– Wellness Programmes
– Performance Bonus
– Beer fridge

TechSPARK is a not-for-profit community dedicated to connecting, educating and strengthening tech ecosystems from Swindon to Swansea. We work with tech and digital businesses from startups to scaleups, SME’s to global corporations to help them thrive through our networks and knowledge. TechSPARK connects with over 35,000 people monthly; highlighting the best in tech in the West and bringing people together through events and programmes.WE

  1. Connect the right people at the right time to the right opportunities. From news and features to delivering dozens of events annually, our team showcases the best stories and learnings from right across our community. Join our Meetup Groups or meet our community managers to get connected.
  2. Develop and feature top tech talent. We connect thousands of people with the very best jobs in tech in the West. Whether experienced talent searching our jobs board or people training through our training boot camps we want to make our community the world’s most exciting and inclusive.
  3. Help connect advice, founders & investors. Our team helps founders to start and scale their businesses with programmes that introduce them to the best entrepreneurial advice, other peers in the cluster and investors who want to back their venture.

What We Value

We’re a not-for-profit who are dedicated to making the tech cluster in the West the best it can be. We want people who believe in a mission of building clusters to make Bristol & Bath a better, more resilient, place to live and work. If you join TechSPARK you will work from this set of values:

  • Be Passionate. We love what we do and the impact we’re having. We want everyone
    to be the same!
  • Stay Curious. We don’t believe in there being a wrong question. We want people to
    know why we do things and help us get better.
  • Lead with Solutions. We love a solution though!
  • Own the Result. We’ve all had something go wrong! Just accept it, own up and let’s
    see how we can move on!
  • Do More. Do more than you’re supposed to. Take initiative. Everyone pitches in here
    and everyone gets the opportunity to shine.

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